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| faqs | ||||||||
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| Which countries will you ship to and is there a delivery charge? | ||||||||
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We will ship anywhere in the World. We have served over sixty countries around the World, from Australia to Vietnam and from The Russian Federation to the USA. Delivery is free to any country in the world. |
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| How long does delivery take? | ||||||||
| We ship to most EU countries and Australia in about seven working days. We ask you to allow up to twenty-one working days to other countries, although in many cases we deliver much quicker than this. | ||||||||
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| How secure is your credit / debit card procedure? | ||||||||
| There is none more secure. You can choose to pay via HSBC, one of the World's leading and most trusted banks or via Google Wallet (also known as Checkout). Whichever method you choose, no one at olympdirect.com will see your credit card number or cvc security number. | ||||||||
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| Will my garments all arrive in one parcel? | ||||||||
| In most cases, yes, but with larger orders we sometimes ship in multiple parcels. This is to ensure a more speedy delivery. | ||||||||
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| What happens if I don't like any of the garments or they don't fit? | ||||||||
| Simply return garments, in same condition that you received them, within fourteen days of receipt and we will replace them or refund the cost. In the unlikely occurrence of a faulty garment please contact us and we will arrange to cover your return cost and we will of course, refund in full. This does not affect your statutory rights. YOU MUST EMAIL US AT sales@olympdirect.com BEFORE RETURNING ANY GARMENTS. | ||||||||
| Questions that we are most frequently asked | ||||||||
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